Here’s what’s happening in most workplaces today: people are already using AI. Surveys show that three-quarters of knowledge workers are experimenting with generative AI tools like ChatGPT, and almost 80% of them are bringing their own tools to work, without oversight, training, or alignment. That means customer emails, proposals, reports,...

Whenever AI comes up, people ask: “Is this going to replace my job?” It’s the same fear people had when PCs arrived in the 90s. Back then, computers didn’t replace people directly, they replaced people who didn’t know how to use them. The ones who leaned in became faster, more...

Back in the mid – late 90s, people thought they could sit out the computer “craze”. “I’ll just get by without it,” they said. That worked… until it didn’t. Within a few short years, the question at a job interview wasn’t if you could use a computer, it was how...